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Select Course Plan

Would you like to buy the Customer Retention Optimization course with or without 12 hours of Q and A with Benjamin Gundgaard? 

In order to buy this course, first you must have completed course nr. 1 and course nr. 2

Without 12 hours of Q & A

$296 / person

A one time charge which grants you 12 months access ($196 year two)
  • Maximize your Customer Retention Rate
  • 17 videos where you are guided through best practice retention templates on how to design and structure both your mobile and desktop store / e-mails 
  • Checklist and Summaries  
  • No Q and A meetings (you can later decide to buy 12 hours of Q and A access with Benjamin Gundgaard) 

This offer is not available for Agencies. 

60 Day Satisfaction Guarantee

WITH 12 HOURS OF Q & A

$796 / person

A one time charge which grants you 12 months access ($196 year two)
  • Maximize your Customer Retention Rate
  • 17 videos where you are guided through best practice retention templates on how to design and structure both your mobile and desktop store / e-mails 
  • Checklist and Summaries  
  • 12 hours of Q and A meetings with Benjamin Gundgaard (during the first 6 weeks of the course) 

For Agencies

$1,596 / person

A one time charge which grants you a 12 months access ($496 year two)
  • Maximize your Customer Retention Rate 
  • 17 videos where you are guided through best practice retention templates on how to design and structure both your mobile and desktop store / e-mails 
  • Checklist and Summaries
  • 12 hours of Q and A meetings with Benjamin Gundgaard (during the first 6 weeks of the course) 

60 Day Satisfaction Guarantee

  • Benjamin Gundgaard

    “All recommendations have worked!

    The Desktop Conversion Optimization course is extremely well structured and focused on providing actionable insights ready to implement. Benjamin shares best practices from many different industries, which makes the course relevant for anyone who wants to improve their eCommerce site.

    The course allowed me to rethink many aspects of our UX by seeing them from a different perspective and confronting them with Benjamin’s best practices.

    All tech development within our organization must be backed up by business cases and I thus used the course to get some great templates for A/B tests. All of them proved right and allowed us to build very solid business cases to increase our online sales!”

    Head of Customer Experience, MIINTO Group

  • Benjamin Gundgaard

    “Highly Recommended!
    The one academy I actually enjoyed. I followed CustomerSense’s Academy on Desktop optimization and it was a very good investment.

    It provides practical instructions on how to design and prioritise everything from banners to navigation and help, and has lots of telling examples of best practice (and also not-so-good practice). The combination of videos and checklists makes it a very actionable academy – and enjoyable too! Highly recommended”

    Senior Research Manager, LEGO

  • Benjamin Gundgaard

    “A must-have best practice course for anyone wanting to optimize their eCommerce business!
    I followed the CustomerSense Academy course on Desktop Conversion Optimization, which is very well structured, and it provides some very interesting insights on what is best practice when it comes to building your eCommerce store. I enjoyed the content and length of the course.

    Benjamin Gundgaard is providing ready to implement solutions, based on the knowledge he has gained throughout his career. This results in very actionable how-to-dos on how to optimize the UX of your online business to increase your online revenue with the entire customer funnel in mind.

    I recommend this course for anyone, who wants to take their online business to the next level!”

    Online Range Specialist, IKEA

Frequently Asked Questions

These are some of the questions people most frequently ask us:

Do I have to complete the course in 6 weeks?

No, you can complete the course at your own pace -- during the first 6 weeks of the course, however, you get access to the 12 hours of Q & A with Benjamin Gundgaard. 

What are the course requirements?

Some E-commerce experience is preferred; however, you do not have to be an expert — you will become an expert!

Once you have completed to course, you will be able to build and design highly converting E-commerce stores at a high international level. 

How long access do I have?

You get a 12 month access to the course.

After the 12 month you are able to renew your access, based on a discounted price: $196 which grants you another 12 months of access, including course material updates (agencies must pay a full renewal price). 

Your course access will not automatically be renewed after the 12 months. 

Who is the course designed for?

The course is especially designed for E-commerce stores, and not travel sites, loan sites, and such. This makes it a very targeted E-commerce course. 

Got other questions?

Feel free to contact Benjamin Gundgaard directly: 

Phone: 00 45 40 85 05 24 

E-mail: benjamin@customersense.com

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